Hire Terms & Conditions

Length of Hire

3-5 Days (other arrangements can be made upon request).

Security Bond

A security bond is required on all hires.  We take an imprint of a VISA or MASTERCARD and some photo ID.  If the costume is returned on time and in good condition, no further charges will apply.

If you lose or damage parts of the costume, you will be charged to cover repair or replacement.  This will be at Getcha Gearon's discretion but of course discussed upon return.

Identification:

A drivers license with your current address is required to hire a costume.

We also accept student ID.

Late Fees:

A fee of $5 per day, per costume will be charged if costumes are returned after the agreed date.  

Please call us to discuss if a situation arises where you cannot return the costume on the agreed date.  

If you do not contact us to make alternative arrangements, late fees will be charged to the card left for the Security Bond until the costume is returned.

Customers reserve costumes in advance so you returning your costume late may affect another customer and their event.  You wouldn't like this to happen to you, so please be courteous to others.

Refunds & Exchange:

No refunds on costume hire.  No exceptions.   

Exchange of costume may be made within 24 hours at the discretion of Getcha Gearon.  An exchange fee of $10 will apply to cover cleaning costs.

Cleaning:

All costumes are cleaned by Getcha Gearon after every hire.  Please DO NOT attempt to clean costumes as it may result in damage and effect refund of bond.  If you spill something or notice some stains by all means give it a spray with some stain remover and notify our staff upon return.