Refunds and Exchange

STRICTLY NO REFUNDS OR EXCHANGE ON:

  • costume hire (exchanges may be made within 24 hours at the discretion of management)
  • bookings (transferable to another costume)
  • costumes in packets
  • wigs
  • face and body paint not in packaging
  • hosiery
  • contact lenses
  • sale items and ex hire costumes

All refunds and exchanges are to be made within 7 days of purchase.

Items must not be taken out of original packaging or have tags removed and you must have your original receipt or proof of purchase.

Refunds will be given in the same payment method as original payment received.